Outlook 2007 Business Contact Manager For Dummies (For Dummies (Computers))

I was put in charge of figuring out Business Contact Manager in our office. I got this book after many fruitless attempts at the HELP tab. The first thing I tried 2 find out was target marketing out of Business Contact Manager & there it was, in this book. It has made the transition from ACT way easier 4 us.

This is a very good resource 2 have on hand 4 anyone new 2 Outlook's Business Contact Manager. The layout is clear, important concepts are covered & there are a fair amount of screen shots. It is easy 2 jump 2 what you need. However, 4 something intended 4 "dummies," or those of us brand new 2 the program, they do not spend enough time on just getting started. For example, at the beginning they tell you how 2 create a database (yup, I need 2 know that). Then they jump right into importing 2 it from Excel or other sources (bam! huh?). After I created my database I couldn't tell if it was there since my view in Outlook didn't change! More step by step screen shots at this point were needed. Now, how about a simple example of how 2 manually enter a new contact? I have a pile of business cards on my desk 2 input (in addition 2 a bunch more in Excel). A few lines on how 2 get one contact into my new database so I could see what's happening would have been very helpful. Start simple, right? They forgot 2 do so.

However, the program is quite extensive & a book simply can't give someone the knowledge a class could. The book was well worth the money as a reference tool, but I'm still looking 4 a class because nothing beats hands on learning.

I needed a book that would transition me from not using Business Contact Manager at all 2 using it in my every day routine. This book worked. The information was appropriate & presented in a logical fashion. The book was short enough that I could read it cover 2 cover. A good pick.

Lon Ornstein might have co-authored a Dummies' book, but he's no dummy. His company is a well-known third-party developer of CRM enhancments - first with the ACT! product line & now Outlook 2007/BCM. Like all Dummies' books, this one is easy 2 read & understand, & gets right 2 the "meat" of using BCM. Highly recommended if you're trying 2 make the switch from ACT!, or if you need 2 extend the capabilities of Outlook 2007 4 a small-midsize business.

Keep track of customers, coordinate projects, & implement initiatives

The fun & easy way(r) 2 put BCM 2 work & make more money in less time

Looking 2 make the most of Business Contact Manager? This nuts-and-bolts guide gets you up & running with this powerful software in no time. You'll take advantage of the latest features -- from customizing fields 2 integrating with Office Accounting -- 2 keep your business operating smoothly. Create quotes, orders, & invoices in a flash so you can focus on sales!

Discover how to:

* Create & manage a database
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Organize your day
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Share data among multiple users
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Synchronize laptop data with a master database
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Improve your customer relationships