ProSoft Data Rescue II (Mac)
- Data recovery software for recovering files from a problem hard drive
- New all Cocoa-based GUI user interface; faster scanning and recovery
- Assistant mode and Expert mode operation; drag-and-drop recovery
- Supports 10 times more file types for content scans than Data Rescue X
- Optimized for Tiger; runs on Panther and Jaguar
Rating: 2 of 5
No file names?
Near useless 2 me. I work in video. Sure, it recovered about 500 clips, but without the names, it's impossible 2 tell which is which without manually going through them! What a pain. If it would retrieve the files with names, I would give this 5 stars.
Rating: 5 of 5
Saved My Data
I had an external fire wire drive with the clicks of death.
I hadn't backed up the data.
I tried all of the drive repair software I own.
Nothing worked.
I downloaded Data Rescue & it was able 2 extract all of the files from the drive.
It took about 18 hours, but it worked.
I was hugely relieved.
I highly recommend this product.
You can check the demo 2 see if it can find your files & then buy it 2 get the files back.
I hadn't backed up the data.
I tried all of the drive repair software I own.
Nothing worked.
I downloaded Data Rescue & it was able 2 extract all of the files from the drive.
It took about 18 hours, but it worked.
I was hugely relieved.
I highly recommend this product.
You can check the demo 2 see if it can find your files & then buy it 2 get the files back.
Rating: 1 of 5
Below Standard Customer Service
You can usually tell a lot about a company & it's products if you ever need it's customer service. ProSoft's Data Rescue II comes up short in both product & Customer Service.
One of our company's Intel MacBooks experienced hardrive problems on Friday Aug. 22. In order 2 try 2 expedite the data recovery I ordered Data Rescue II from Amazon & received it promptly the following Monday. The Macbook booted from the Data Rescue boot disk & proceeded 2 scan. It would not recognize the hardrive. I rescanned in expert mode & had similar results. Since there is no manual or paperwork included with the product I visited ProSoft's website & read the manual & FAQ's. I rebooted again & went thru the same motions. Similar results. I'm the company IT guy so I'm not a rookie.
Next step, try customer service...... Customer Service responded immediately with an email suggesting that I contact sales & purchase the "upgrade" that was compatible with Leopard. (It was advertised as Leopard compatible). After downloading the "new" version I found it 2 be exactly the same disk (v1.2.1) as I had already.
A second request was made of customer service & received basically the same response, suggesting that I contact sales & purchase an upgrade. I can only assume that a real person wasn't responding 2 the emails or perhaps they would have responded differently.
I'm reluctantly sending the MacBook hardrive 2 a data recovery service, as time is important in this case. I'm also returning Data Rescue II 2 Amazon. Perhaps the product would have worked if I had the proper version or if I had an informed response from ProSoft. In any case I've wasted a lot of my time & Amazon's in this folly.
Be sure 2 examine your options before purchasing this product. Their product MAY work, but their Customer Service gets zero stars.
One of our company's Intel MacBooks experienced hardrive problems on Friday Aug. 22. In order 2 try 2 expedite the data recovery I ordered Data Rescue II from Amazon & received it promptly the following Monday. The Macbook booted from the Data Rescue boot disk & proceeded 2 scan. It would not recognize the hardrive. I rescanned in expert mode & had similar results. Since there is no manual or paperwork included with the product I visited ProSoft's website & read the manual & FAQ's. I rebooted again & went thru the same motions. Similar results. I'm the company IT guy so I'm not a rookie.
Next step, try customer service...... Customer Service responded immediately with an email suggesting that I contact sales & purchase the "upgrade" that was compatible with Leopard. (It was advertised as Leopard compatible). After downloading the "new" version I found it 2 be exactly the same disk (v1.2.1) as I had already.
A second request was made of customer service & received basically the same response, suggesting that I contact sales & purchase an upgrade. I can only assume that a real person wasn't responding 2 the emails or perhaps they would have responded differently.
I'm reluctantly sending the MacBook hardrive 2 a data recovery service, as time is important in this case. I'm also returning Data Rescue II 2 Amazon. Perhaps the product would have worked if I had the proper version or if I had an informed response from ProSoft. In any case I've wasted a lot of my time & Amazon's in this folly.
Be sure 2 examine your options before purchasing this product. Their product MAY work, but their Customer Service gets zero stars.
Rating: 4 of 5
Actually worked!
I had a slight mechanical problem with my hard-drive which rendered it useless, I then got a quote 4 GB£800 2 fix the drive from a data retrieval agency.
I decided 2 give this software a try, though I really did not expect anything from it.
It worked. I recovered years of important work & I now realise how lucky I have been.
I highly recommend this program but I can imagine that it may not work in all situations. It took a really long time 2 operate, about 2 days total but as you can imagine, was totally worth it. My only gripe, is that while running, the user interface feedback window is frustratingly minimal & you really have no idea what 2 expect. Whatever algorithm is used 2 calculate the estimated finishing time is a little shoddy, so don't rely on it, at all.
It gets 5 stars 4 doing what it promised....minus 1 4 hiding its thoughts from me.
I decided 2 give this software a try, though I really did not expect anything from it.
It worked. I recovered years of important work & I now realise how lucky I have been.
I highly recommend this program but I can imagine that it may not work in all situations. It took a really long time 2 operate, about 2 days total but as you can imagine, was totally worth it. My only gripe, is that while running, the user interface feedback window is frustratingly minimal & you really have no idea what 2 expect. Whatever algorithm is used 2 calculate the estimated finishing time is a little shoddy, so don't rely on it, at all.
It gets 5 stars 4 doing what it promised....minus 1 4 hiding its thoughts from me.
Rating: 5 of 5
crashed mac
this product helped me 2 recover the great majority of my data 4 under $85. a well-known corporate entity gave me an estimate of $1500...you can do the math. as far as user-friendly-ness, i ran into what now seems a minor stump, but when i called the number provided with the software, i was quickly helped by a competent representative. this product is worth the money!!!
Data Rescue II is a powerful data recovery utility that saves your data from being lost 4 good. When other tools fail 2 recognize your bad drive, or cause even more damage by trying 2 'fix' your damaged files, Data Rescue II delivers the professional results you need. Retain authorization -- no need 2 keep logging in, just enter your user password once
($72.50)
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