PCanywhere 12.1 - 1 User

I bought this software 4 my company & I couldn't be more pleased. I'm based in Seattle, but my servers & VRU's are located in New York City. Whenever there's been a problem I've been able 2 log right in & get the job done.

I switched from gotomypc which was easy 2 connect 2 PC's but it kept messing up files in the database. So I bought PcAnywhere 12.1 which will NOT connect at all==shows "Waiting 4 ....
I loaded the PCAnywhere on both the mac & the Parallels side of the Macbookpro running XP pro (HOSTS) & the remote. Maybe I have having trouble because I am using a Airport Extreme router which automatically assigns a 10.0.1.1.. IP address. I had 2 network guys working on this. The hotline said 2 have Roadrunner configure ports 2 5631 & 5632 but roadrunner has all ports open & do not reconfigure. My network guys reconfigured ports & also forwarded them 2 the 66.....IP address - still no luck.
Will try a Linksys router next. Wasted tons of time.
Pat L

Symantec pcAnywhere 12.1 Host & Remote makes connectivity fast, reliable & simple. The pcAnywhere Gateway provides a single connection point behind routers & firewalls, minimizing port configuration & eliminating the need 2 "daisy-chain" remote sessions within one another. The Host Invitation feature enables connections 2 be made from Host 2 Remote, instea of the usual Remote 2 Host. pcAnywhere's CrossPlatform Remote, Basic View & Tabbed Session Manager all streamline the remote access connection & navigation process. Monitor multiple remote sessions simultaneously in a single multi-pane view. Minimize any potential issues introduced by routers, firewalls, & dynamic IP addressing - invitation objects can be emailed directly 2 the Host user 4 immediate secure access. Now includes support 4 Windows Vista & Mac OS X Universal, in addition 2 current support 4 Linux. Connection Wizard makes pcAnywhere easier 2 use than ever Support 4 Microsoft Windows Preinstallation Environment helps you get crashed systems back up & running quickly