Trend Micro Internet Security Pro 2008 3-User [OLD VERSION]

After spending a total of several hours with several different support agents trying unsuccessfully 2 get Trend Internet Security 2 work on our new computer, we have given up. It is clear that their support staff is incapable of finding a resolution.

In any case, we are forfeiting the $60 that we paid 4 the software & the even greater cost in our time as consultans.

We have purchased & installed, without any problems, Norton Internet Security 2009. Our experience with Trend Micro has been frustrating & disappointing.

I love & have been extremely satisfied with Trend Micro products. Their customer service cannot be challenged. The security system is very user friendy; you don't have 2 be a techie. My wife has it on her computer, & it keeps her very safe. Highly recommend.

This product does not work with Vista or XL even though the packaging says it does. I had 2 call support & they had 2 download something 2 make it compatible with my pc & laptop. It was a very big hassle. I keep getting popup windows when I'm on the laptop that say that an Apple computer is trying 2 hook up. I'm not sure what this is all about.

The good thing about it is Trend Micro found 28 viruses that Norton had not found.

I initially found out about this via a review from the Consumer Reports magazine. That helped me make my decision, & I am glad I did give it another chance, because I had tried it a few years before, & was not impressed, so had moved on 2 another protection program. This is my 2nd year with it since my return. They really have improved a lot from my initial use years ago. I found it both easy 2 load & use, & excellent protection 4 my 3 family computers.

I used PC-cillin before with glitchy, but effective protection. OK, time 2 upgrade & thought I'd try this product. BIG MISTAKE! The disc from the dealer wouldn't even load up. It came up with all sorts of compatibility errors. Checking the box again I did meet or exceed XP compatibility (all updates, 2 Ghz pentium, 1 gig RAM, & all the other good stuff). All previous virus & spyware was uninstalled.

Let's try the tech line....OK, the tech advised after going over the details with me 2 try 2 download off the internet then type in the product code 2 load. It looked like it was going great. Loaded & came up 2 4 my settings. Well, the first update totally jammed up the computer & it froze up the window. Try again. No good. Let's now uninstall the program & try all over. No Good! It wouldn't uninstall. The window froze up trying 2 uninstall. Obviously we have a problem here. Then on restarting I got the blue screen of death! The computer has since been formatted & XP reloaded without any problems.

Call the tech/billing support again & gave the case number 2 get a move on things from the previous call. This time the techie wants 2 refer me 2 the 2-tier tech. I said no, any software that gives this much trouble isn't worth $64.99 & I'd like a refund. They said no. The seal was broken so the store won't give a refund & Trend doesn't do refunds on software not downloaded from thier web site. How charming of them!

I would not recommend this product at all & will refuse 2 buy any of their junk in the future. After seeing all the rebate notices after purchasing this product maybe they are just trying 2 dump it on the market. Buyer be warned!

Whether you've bought a new PC or currently use one, you'll realize how important the Internet is. Unfortunately, the Internet has a web of predators ready, willing, & able 2 victimize you & your PC. This software is designed 2 deliver thorough protection 2 both.
Trend Micro PC-cillin Internet Security 2008 Pro is an all inclusive protection program 2 keep your PC free of viruses & other predators that could damage your files & system. It provides 12 months protection 4 up 2 3 users, with regular updates & scans throughout the protection period. It's easy 2 install, configure, & manage.
Trend Micro Internet Security 2008 Pro automatically updates & immunizes your PC & removes malicious threats buried deep inside your computer. With features 4 home network protection, URL filtering, data theft & online fraud protection, unauthorized change prevention, & much more, this superior suite goes far beyond the basics. In addition 2 all these excellent features, the Pro version comes with Remote File Lock, System Tuner, Transaction Protector & Total Recovery. This version extends this license 2 up 2 three different users. Transaction Protector protects your online transactions conducted at Internet Cafes or other public wireless hotspots. Total Recovery guarantees retrieval of files from your hard drive that may have gotten corrupted License may be used 2 protects up 2 three computers